Please explain the meaning of Positive and Negative Vamaship Wallet balance?
Created by: Yogesh Gupta
Modified on: Thu, 30 May, 2019 at 11:27 PM
A postive Wallet balance allows you to use wallet to pay for shipping charges from the balance.
A negative balance means you have used up more than your balance. This tends to happen when there are updates regarding weight discrepencies or RTO's for your shipments.
If your wallet turns negative you may check the statement of wallet for the possible reason/charges and also you can download the excel statement.
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