Non Delivery Report (NDR)

What is NDR ?
NDR means Non Delivery Report. Vamaship shares a daily consolidated report with customers for their review & response. The report can be viewed in the ...
Mon, 20 May, 2019 at 9:57 PM
How does NDR work ?
Each carrier shares a daily report before noon with Vamaship containing details of undelivered shipments with reasons. Vamaship auto updates details of eac...
Mon, 20 May, 2019 at 10:00 PM
What happens when I do not respond or I miss out to respond to NDR ?
The shipment is marked, no instructions received and based on carriers policy of holding the shipment, is either RTO'ed or held at the destination for ...
Mon, 20 May, 2019 at 10:16 PM
How soon am I expected to respond to NDR ?
Every customer is required to respond as soon as possible. The NDR is active until end of the day. All instructions are relayed to the carriers and the one...
Mon, 20 May, 2019 at 10:11 PM
I can't see the NDR update, how can I share my response ?
Details in the NDR are reflected if the carrier is unable to deliver the shipment. In case a certain date has no NDR, the customer is not required to check ...
Mon, 20 May, 2019 at 10:15 PM
Inspite of responding to NDR, I see my shipment being RTOed, what do I do, will I get a refund or free shipping for same shipment ?
Each customer's instruction is communicated to respective carrier. The carrier attempts the delivery of the shipment on best effort basis. In-spite of ...
Mon, 20 May, 2019 at 10:19 PM
How can I download NDR and upload NDR response ?
This option is being developed to help customers download and update their response.
Mon, 20 May, 2019 at 10:21 PM
When will I receive an update on the NDR ?
The customer is expected to track each of their shipment and the NDR panel. Carrier initiates action on each of the shipments on best effort basis. In case...
Mon, 20 May, 2019 at 10:22 PM
What are the various reasons to receive NDR ?
Few sample reasons is mentioned as under - 1. Consignee not available at the time of delivery. 2. Consignee not reachable over phone. 3. Cash not available t...
Mon, 20 May, 2019 at 10:23 PM